How do you imagine your approach to knowledge management will look one, two, or five years from now? Will you be considered indispensable, or will your KM approach fail to meet business expectations?
In this webinar, Robin Ray-Howett, Worldwide Director of Modern Work Solutions at Microsoft, describes KM Model Innovation. This is a visual model and process for assessing, designing, and communicating your innovative approach to KM. The session explains the building blocks of KM Model Innovation, how Microsoft used this framework to significantly improve innovation outcomes, and how you can get started with KM Model Innovation.
This is the webinar recording; click here to download a copy of the presentation slides.