Measure Knowledge Through the Lens of the Business

Published On:
August 31, 2021
Authored By:
Cindy Hubert, Darcy Lemons, and Lauren Trees
Members-Only Content:

Quantifying KM’s business impact isn’t easy, but new data analysis and reporting capabilities make it more practicable. In this webinar, APQC KM experts Cindy Hubert, Darcy Lemons, and Lauren Trees explain the best strategies and methods. They walk through:

  • picking the right business measures,
  • tying KM activities to outcomes that matter, and
  • communicating the correlations so that they resonate with key stakeholders.   

This is a copy of the presentation slides; click here for the webinar recording.

Also found in 2021 Knowledge Management Webinars
Type:
Presentation Slides
Topics:
Knowledge Management, KM Measurement

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