Measure the Business Impact of Knowledge Management

Published On:
January 10, 2023
Authored By:
APQC
Members-Only Content:

Measurement has always been an essential yet divisive topic to the long-term success of a KM program. In this article, you will learn about the benefits of connecting KM activities to revenue, costs, and other key performance indicators.

Also found in 2022 KM Program Benchmarks and Metrics
Type:
Articles
Topics:
Knowledge Management, KM Measurement, KM Strategy

Related Resources