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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Embed KM Support Roles in the Business
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Articles
How to Build KM into Daily Work: Executive Summary
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Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
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Articles
Design KM Solutions to Tackle a Clear Business Problem
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Articles
Make It Easy to Contribute, Access, and Reuse Enterprise Knowledge
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Articles
Build KM into the Structures That Define and Guide Work
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Case Study
Excellence in Knowledge Management at The U.S. Army Engineer Research and Development Center
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Articles
Integrate KM into Performance Evaluations and Criteria for Career Progression
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Case Study
Excellence in Knowledge Management at Bupa
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Presentation Slides
Content Delivery for the Digital Workplace
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Webinars & Videos
Content Delivery for the Digital Workplace
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Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
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Collections
Digital Transformation: Strategy to Tactics (Collection)
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Reports & White Papers
Skills for the Digital Workplace
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Infographics
What Makes U.S. Army Corps of Engineers Southwestern Division Excellent at KM? (Infographic)
