Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
Webinars & Videos|
Introduction to HR Strategy Measures
During the fifth of a 7-part series, APQC's Principal Research Lead in Human Capital Management, Elissa Tucker, explains why you should measure HR strategy, reviews 6 of the…
-
Presentation Slides|
Introduction to HR Strategy Measures
During the fifth of a 7-part series, APQC's Principal Research Lead in Human Capital Management, Elissa Tucker, explains why you should measure HR strategy, reviews 6 of the…
-
Collections|
Understanding HR Strategy Benchmarks and Metrics
This collection is your road map to success in creating and managing HR strategy. The content within will teach you how organizations create and manage their HR strategies;…
-
In this 7-part series, APQC's Principal Research Lead in Human Capital Management, Elissa Tucker, explains why you should measure the different function areas/process groups…
-
Tools & Templates|
Learning Approaches for Knowledge Transfer
Learning approaches, such as classes and instructional modules, are designed to optimize employees' skills and competencies. Because skill and competency building often…
-
Tools & Templates|
KM Event Types: Pros and Cons
There are many kinds of events knowledge management (KM) teams can host to educate employees about KM and involve them in knowledge sharing. This list is designed to help you…
-
New hire retention is a measure that organizations often use to assess the strength of their recruiting process. However, the importance of this measure and its impact on the…
-
Collections|
Human Capital Metrics of the Month
Each month, APQC features a metric (cost, productivity, efficiency, cycle time, or supplemental) from our Open Standards Benchmarking® human capital management research. This…
-
Collections|
KM Essentials: Change Management
Change management can be described as the ability to proactively manage the “people side” of change and minimize resistance by using standard processes and approaches to help…
-
Collins Aerospace is among the world’s largest suppliers of aerospace and defense products. Headquartered in Charlotte, North Carolina, the company operates more than 250…
-
Collections|
Redeploy and Retire Key Benchmarks
Prepared using APQC’s Open Standards Benchmarking® portal, the articles in this collection highlight important measures and median metric values for the Redeploy and retire…
-
Infographics|
Help Manage Involuntary Turnover With These 3 Partnerships
Involuntary terminations are a reality for any organization. However, too many involuntary terminations may expose an organization to financial and reputational risk in…
-
In this article, APQC reviews cross-industry data on middle managers as a percentage of total business entity employees, discusses why there is no “right” number of managers…
-
Infographics|
Consider These 3 Factors Before Cutting HR Function Costs
This infographic reviews HR costs as a percentage of selling, general, and administrative (SG&A) costs and highlights some factors that are important to consider for the most…
-
Collections|
Understanding HR Function Benchmarks and Metrics
This collection features HR Function data from APQC's Open Standards Benchmarking® survey for Human Capital Management Organization Performance. It includes interactive…
Measure Spotlight Results
(1 - 5 of 629 Results)Number of learning days per employee
Percentage of training programs developed externally
Percentage of training programs developed internally
Percentage of training programs developed through other channels
Percentage of training programs developed through partnerships with external specialists
