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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Building a KM Partnership with HR
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Collections
Engagement & The Employee Experience Collection
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Webinars & Videos
Who Are the People of Process?
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Presentation Slides
Who Are the People of Process?
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Infographics
Working Towards the Future: Professional Development for Process People
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Infographics
All Roads Lead to Process: What Attracts Process Workers?
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Articles
Identifying and Developing the Future Skills Needed in Sourcing and Procurement: Executive Summary
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Articles
Developing a Growth Mindset for Finance Talent Development: Webinar Wrap-Up
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Webinars & Videos
How PepsiCo Is Transforming the Traditional Employee Survey
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Presentation Slides
How PepsiCo Is Transforming the Traditional Employee Survey
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Data and Measures
People of Process Management Industry Spotlight: Services
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Data and Measures
People of Process Management Industry Spotlight: Telecommunications
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Data and Measures
People of Process Management Industry Spotlight: Utility
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Data and Measures
People of Process Management Industry Spotlight: Healthcare
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
