Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Building Momentum: Evidence-Based Strategies for Advanced AI Adoption in HR
As tools powered by artificial intelligence rapidly reshape the field of human resources, HR leaders are under mounting pressure to adopt AI solutions and demonstrate…
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Reports & White Papers|
Moments That Matter: Turning "likely to leave" employees into "likely to stay" employees
When an employee becomes disengaged and ready to leave your organization, it’s easy to feel like it’s too late to turn things around. Perhaps it’s better to part ways and…
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Collections|
Moments That Matter in the 2025 Employee Experience
What kind of employee experience engages employees today? With more generations in the workforce; a mix of remote, hybrid, and in-office employees; and reports that employees…
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Artificial intelligence has the potential to deliver real business value in human resources, but only when embraced responsibly and holistically. A new global survey finds…
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Collections|
AI in the HR Function
AI is expected to transform how HR works, what HR works on, and how HR engages with key stakeholders.In the second half of 2024 APQC conducted an Open Standards Benchmarking®…
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Articles|
In Pursuit of HR Effectiveness: Why this common objective eludes so many and what we can do about it
An effective HR function provides a business with the right people, at the right price point, and in sufficient but not excessive numbers. It supports and engages people in…
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Human Capital Metrics of the Month
Each month, APQC features a metric (cost, productivity, efficiency, cycle time, or supplemental) from our Open Standards Benchmarking® human capital management research. This…
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Articles|
Training & Development Efficiency
An efficient training and development process is one that delivers quality learning experiences and valuable learning outcomes in ways that are less labor- and time-intensive…
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Articles|
Training & Development Productivity
When training and development employees are more productive, they can handle a greater volume of work, support a larger workforce, and meet a greater number of learning needs…
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Articles|
Training & Development Cost
Training and development leaders are tasked with stretching their budgets to meet mounting organizational learning needs. Monitoring spending is essential to ensuring that…
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Articles|
Training & Development Cycle Time
As technology and innovation shorten the self-life of worker skills, the ability to promptly close skills gaps is something that organizations need to continuously monitor…
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The training and development cycle time research bundle contains a diagnostic self-assessment as well as resources and recommendations for reducing your organization’s…
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When looking to improve learning and development (L&D) or set up an L&D dashboard, organizations want to know: What are the most important learning and development (L&D)…
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This collection curates content that will enable learning and development (L&D) leaders to develop a foundation of L&D knowledge, tools, and strategy. It includes guidance on…
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This collection is a sampling of APQC's research on the subject of training and developing employees.
Measure Spotlight Results
(1 - 5 of 639 Results)Personnel cost to perform the HR function as a percentage of total HR function cost
Number of business entity employees per FTE in HR administration
Number of business entity employees per FTE in learning administration
Number of business entity employees per FTE that performs the process group "redeploy and retire employees"
Number of business entity employees per FTE that performs the process group "reward and retain employees"
