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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics
Pros and Cons of Monitoring Employees
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Infographics
How Not to Be A Micromanager
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Reports & White Papers
Introduction to the Social Enterprise at Work: Paradox as a Path Forward
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Reports & White Papers
Returning to Work in the Future of Work
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Case Study
Finance Talent Development: Global Energy Company Case Study
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Measure Spotlights
Personnel cost to perform the process group "manage employee information" per $1,000 revenue
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Measure Spotlights
Personnel cost to perform the process group "recruit, source, and select employees" per $1,000 revenue
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Measure Spotlights
Personnel cost to perform the process group "redeploy and retire employees" per $1,000 revenue
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Measure Spotlights
Personnel cost to perform the process group "develop and manage human resources (HR) planning, policies, and strategies" per $1,000 revenue
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Measure Spotlights
Personnel cost to perform the process group "Develop and manage human resources (HR) planning, policies, and strategies" per business entity employee
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Measure Spotlights
Personnel cost to perform the HR function per $1,000 revenue
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Measure Spotlights
Personnel cost to perform the HR function per business entity employee
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Measure Spotlights
Personnel cost to perform the process group "reward and retain employees" per business entity employee
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Measure Spotlights
Personnel cost to perform the process group "manage employee information" per business entity employee
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Measure Spotlights
Personnel cost to perform the process group "recruit, source, and select employees" per new hire
Featured Resources
Staff Selections
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Reports & White Papers
Optimizing the End-to-End Order-to-Cash Process
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Articles
Benchmarking Fundamentals
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Articles
What is Social Learning?
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Articles
Uncollectable Balances as a Percentage of Revenue
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Infographics
Content and Collaboration in Microsoft 365
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Collections
Understanding Procurement Benchmarks and Best Practices
