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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
How Walmart Drives a Diverse and Inclusive Culture
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Articles
Using Data to Drive Diversity
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Articles
How to Get the Best Out of People
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Presentation Slides
Digital Process Transformation: A Value-Driven Approach
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Articles
Driving Value in Digital Process Transformation
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Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Presentation Slides
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Reports & White Papers
HR Technology and Analytics Practices: Survey Report
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Articles
Designing Talent Management for Digital: An Interview with GE Digital's Megan Bickle
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Webinars & Videos
Re-Imagining Talent Management at GE Digital (Webinar)
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Presentation Slides
Re-Imagining Talent Management at GE Digital (Slides)
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Case Study
Putting Process Frameworks into Action: A Concentra Analytics Case Study
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Articles
Labor Cost Forecasting: Process, Roles and Responsibilities, and Critical Success Factors
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Articles
How Finance Leaders Can Utilize Workforce Planning to Align Revenue and Resources
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Tools & Templates
Workforce Management Performance Assessment
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
