Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In this 7-part series, APQC's Principal Research Lead in Human Capital Management, Elissa Tucker, explains why you should measure the different function areas/process groups…
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Tools & Templates|
Learning Approaches for Knowledge Transfer
Learning approaches, such as classes and instructional modules, are designed to optimize employees' skills and competencies. Because skill and competency building often…
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Collins Aerospace is among the world’s largest suppliers of aerospace and defense products. Headquartered in Charlotte, North Carolina, the company operates more than 250…
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Infographics|
Partner With the Business to Show the Value of Learning
Demonstrating the full value of learning investments to the business is not just about analyzing data and metrics. It also requires that learning professionals understand…
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This collection curates content that will enable learning and development (L&D) leaders to develop a foundation of L&D knowledge, tools, and strategy. It includes guidance on…
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Effectively demonstrating the value of learning for employee performance and business outcomes is a longstanding challenge for HR. There are numerous factors at play, many of…
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This collection is a sampling of APQC's research on the subject of training and developing employees.
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Recent years have seen unprecedented levels of transformation and disruption in the global business environment. Technological advances, a shift to remote work, and the…
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Collections|
Blueprint for Success: Learning & Development
This collection contains content from APQC's benchmarking and best practices research on learning and development.
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Reports & White Papers|
Learning & Development Blueprint for Success
Recent years have seen unprecedented levels of transformation and disruption in the global business environment. Technological advances, a shift to remote work, and the…
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Benchmarking is a practice that enables organizations to create a data-driven foundation for decision-making, provides context around performance to help identify…
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Tools & Templates|
Learning & Development Technology Vendor Selection Tool: Evaluation Criteria and Example Questions
You have completed your learning needs analysis and determined your organization needs learning and development (L&D) technology to meet those needs. Use the following tool…
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Tools & Templates|
Learning & Development Technology Vendor Selection Tool: Editable Template
You have completed your learning needs analysis and determined your organization needs learning and development (L&D) technology to meet those needs. Use the following…
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Tools & Templates|
End-to-End Process Maps and Measures: Hire-to-Retire
This article is a general view of the Hire-to-Retire end-to-end process flow. Given the uniqueness of organizations, variations to the processes are likely to occur.A common…
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Reports & White Papers|
Putting Learning and Development Technology to Work: How Best-in-Class L&D Programs Leverage Technology to Get Results
Many organizations spend one-third or more of their learning and development (L&D) budgets on technology, yet little research has explored how best-in-class companies use L&D…
Measure Spotlight Results
(1 - 5 of 92 Results)Number of learning days per employee
Percentage of training programs developed externally
Percentage of training programs developed internally
Percentage of training programs developed through other channels
Percentage of training programs developed through partnerships with external specialists
