
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Four Requisites for Retaining Top Performers
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Infographics
5 Ways the Best Employee Engagement Programs Stand Out
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Infographics
State of Employee Engagement Programs
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Articles
Engagement & The Employee Experience: Survey Highlights
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Reports & White Papers
Engagement & Employee Experience Survey Report: Automotive Industry
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Reports & White Papers
Engagement & Employee Experience Survey Report: Consumer Products/Packaged Goods Industry
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Reports & White Papers
Engagement & Employee Experience Spotlights: Financial Services/Banking Industry
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Reports & White Papers
Engagement & Employee Experience Survey Report: Petroleum/Chemical Industry
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Reports & White Papers
Engagement & Employee Experience Survey Report: Retail and Wholesale Industry
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Reports & White Papers
Engagement & Employee Experience Survey Report: Services Industry
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Presentation Slides
How PepsiCo Is Transforming the Traditional Employee Survey
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Webinars & Videos
How PepsiCo Is Transforming the Traditional Employee Survey
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Articles
Employee Net Promoter Score: Common Questions Answered
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Reports & White Papers
Engagement & The Employee Experience: Survey Report
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Presentation Slides
Engagement and the Employee Experience
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021