
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections|
Employee Engagement
Engaging employees is a high priority for most organizations. Yet, employees today are only moderately engaged. This collection contains resources for benchmarking and…
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Tools & Templates|
End-to-End Process Map and Measures: Question-to-Insight (Excel)
There are several departments and teams in any organization focused on solving problems and providing insights to support decision making (e.g., market research, competitive…
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Tools & Templates|
End-to-End Process Map and Measures: Question-to-Insight (Visio)
There are several departments and teams in any organization focused on solving problems and providing insights to support decision making (e.g., market research, competitive…
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Tools & Templates|
End-to-End Process Map and Measures: Question-to-Insight
There are several departments and teams in any organization focused on solving problems and providing insights to support decision making (e.g., market research, competitive…
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Infographics|
Intro to HR & Human Capital Reporting
Reporting HR and human capital data to internal stakeholders such as executives, HR leaders, managers, and process owners is foundational to making evidence-based HR and…
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Articles|
Reporting on HR and Human Capital
Reporting HR and human capital data to internal stakeholders such as executives, HR leaders, managers, and process owners is foundational to making evidence- based HR and…
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Infographics|
Human Capital Disclosure: What You Need to Know—Now
From this infographic learn what human capital disclosure entails, why it is an increasingly important organizational practice, and what data and information organizations…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Healthcare Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this article highlights benchmarks for the process group “Manage employee Information and analytics.”…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Insurance Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this article highlights benchmarks for the process group “Manage employee Information and analytics.”…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Petroleum/Chemical Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this article highlights benchmarks for the process group “Manage employee Information and analytics.”…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Retail and Wholesale Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this article highlights benchmarks for the process group “Manage employee Information and analytics.”…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Pharmaceutical Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this article highlights benchmarks for the process group “Manage employee Information and analytics.”…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Automotive Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this article highlights benchmarks for the process group “Manage employee Information and analytics.”…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Consumer Products/Packaged Goods Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this article highlights benchmarks for the process group “Manage employee Information and analytics.”…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Financial Services/Banking Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this article highlights benchmarks for the process group “Manage employee Information and analytics.”…