Managing Change to Support the Transfer of Best Practices

Published On:
September 14, 2012
Authored By:
APQC
Members-Only Content:

This article examines five crucial elements of change management needed to support the transfer of best practices: executive sponsorship and support, project management and accountability, communications, measurement, and rewards and recognition. Each change element is illustrated with an example from a best-practice organization featured in APQC’s research.

Type:
Articles
Topics:
Knowledge Management, KM Change Management
Industries:
Steel, Chemicals, Metals, Mining, Petroleum/Oil/Gas

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