^The APQC Blog

Imagine walking into a room filled with treasure chests but no map. You know there’s gold, (maybe expertise, lessons learned, and critical content) buried somewhere in your organization, but where? That’s where knowledge mapping comes in. It’s not just a tool for KM.

In today’s volatile economic landscape, cash flow management has evolved from a back-office function to a frontline strategy for financial resilience.

HR benchmarking is the comparison of one HR function’s performance and practices to those of another. It is a vital tool for keeping HR practices competitive and effectively using HR resources to meet business critical needs. 

4 Types of HR Benchmarking

The four key types of benchmarking organizations should perform are internal, external, performance, and practice.

Supply chain cybersecurity risks are on the rise as threats from cybercrime targeting operational technology (OT) are increasing.

We’ve all heard that if you fail to plan, you’re just planning to fail. But then why do some of the best plans still fail? Accountability and execution.  

Many leaders today are navigating the difficult balance: how to increase employee productivity while managing tight budgets and limited resources. While artificial intelligence (AI) holds promise, most organizations are still laying the groundwork.

APQC invited me to blog about my insights on their 2025 Communities of Practice in Modern Organizations Survey Report.

Financial forecasting efficiency metrics do more than benchmark performance—they can also inform smarter staffing decisions. APQC highlights how finance leaders can use these insights to right-size their teams and assess the broader health of the finance function.

Key business processes are the processes that have the biggest impact on your customers, employees, and bottom line.