Ask Us Answered: How Are Legacy Organizations Transforming Old Processes, and What Are Start-Ups Doing to Streamline?

Christine Kelley's picture

What’s on the minds of other process and knowledge practioners? Ask Us Answered is an APQC blog series that shares a sample of the questions members submit to APQC’s Ask Us service along with the resources and expertise provided.  If you’re an APQC member and have a question you’d like us to answer please Ask Us!

You can also follow us on Twitter @APQC 

How Understanding Behavior Will Improve Process Performance

Holly Lyke-Ho-Gland's picture

I talked to Russ Gould of Kofax about the role of behavioral analysis in improving process outcomes. 

6 Reasons Why Rockwell Collins Has Great Knowledge Management and You Don’t

Lauren Trees's picture

Every knowledge manager is looking for a silver bullet that will make KM successful in their organization. Unfortunately, as many of you know, building a world-class knowledge management program isn’t “paint by numbers.” The best approach depends on the business problems KM is intended to solve, the level of buy-in from senior and middle management, the underlying IT infrastructure, the organizational culture, and a host of other contextual factors.

Cognitive Computing and KM: Brace for Impact

Lauren Trees's picture

Today is Meteor Day 2017, and it has been about 66 million years since a giant asteroid crashed into the Earth, wiping out the dinosaurs. Just last month, a new BBC documentary revealed that it wasn’t the size of the asteroid that did it – it was the fact that the giant object made impact in the worst possible spot, creating massive amounts of vaporized rock.

Digitizing the Supply Chain

Joe Tillman's picture

Digitizing the supply chain is continuing to unfold. In the past week, I’ve spoken to a few organizations about their progress to create the digital supply chain – running the gamut from getting it started in earnest, to full on using it. One thing was clear – no plans are in place to change the measures of performance.

How DTE Energy Thought Small and Got Big Process Results

Holly Lyke-Ho-Gland's picture

APQC chatted with Dr. Angela Johnson, CI Manager at DTE Energy, about how creating a culture of change in process takes engaging leaders and focusing on small group success.

Go here for more information about APQC’s Process & Performance Management Conference.

5 Ways To Better Knowledge Management Blog Posts

Rachele Collins's picture

We were recently treated to a departmental meeting featuring a guest speaker, our own boy genius Ralph Marlbrough, APQC SEO and social media manager, talking to us (by request) about how to write a good blog.

Ask Us Answered: Interpreting HCM Performance Metrics—Is Higher or Lower Better?

Christine Kelley's picture

What’s on the minds of other process and knowledge practioners? Ask Us Answered is an APQC blog series that shares a sample of the questions members submit to APQC’s Ask Us service along with the resources and expertise provided.  If you’re an APQC member and have a question you’d like us to answer please Ask Us!

You can also follow us on Twitter @APQC  

If You Want Process Improvement to Work, Explain the Why

Holly Lyke-Ho-Gland's picture

I recently talked to Adi Yahas of Amdocs about its agile project management journey. Particularly around the techniques, tools, and best practices that Amdocs used to overcome the complicated challenges involved with adopting Agile across a large organization.