Cognitive Computing and KM: Brace for Impact

Lauren Trees's picture

Today is Meteor Day 2017, and it has been about 66 million years since a giant asteroid crashed into the Earth, wiping out the dinosaurs. Just last month, a new BBC documentary revealed that it wasn’t the size of the asteroid that did it – it was the fact that the giant object made impact in the worst possible spot, creating massive amounts of vaporized rock.

Digitizing the Supply Chain

Joe Tillman's picture

Digitizing the supply chain is continuing to unfold. In the past week, I’ve spoken to a few organizations about their progress to create the digital supply chain – running the gamut from getting it started in earnest, to full on using it. One thing was clear – no plans are in place to change the measures of performance.

How DTE Energy Thought Small and Got Big Process Results

Holly Lyke-Ho-Gland's picture

APQC chatted with Dr. Angela Johnson, CI Manager at DTE Energy, about how creating a culture of change in process takes engaging leaders and focusing on small group success.

Go here for more information about APQC’s Process & Performance Management Conference.

5 Ways To Better Knowledge Management Blog Posts

Rachele Collins's picture

We were recently treated to a departmental meeting featuring a guest speaker, our own boy genius Ralph Marlbrough, APQC SEO and social media manager, talking to us (by request) about how to write a good blog.

Ask Us Answered: Interpreting HCM Performance Metrics—Is Higher or Lower Better?

Christine Kelley's picture

What’s on the minds of other process and knowledge practioners? Ask Us Answered is an APQC blog series that shares a sample of the questions members submit to APQC’s Ask Us service along with the resources and expertise provided.  If you’re an APQC member and have a question you’d like us to answer please Ask Us!

You can also follow us on Twitter @APQC  

If You Want Process Improvement to Work, Explain the Why

Holly Lyke-Ho-Gland's picture

I recently talked to Adi Yahas of Amdocs about its agile project management journey. Particularly around the techniques, tools, and best practices that Amdocs used to overcome the complicated challenges involved with adopting Agile across a large organization.

5 Ways Smart Companies Improve Customer Experience Through Better Process

Holly Lyke-Ho-Gland's picture

During the 2016 APQC Process Conference Matts Rehnstrom of Clean Stream talked about the five keys to making sure your processes make the customer experience better.

Go here for more information about APQC’s Process & Performance Management Conference.

 

What’s the Secret to Process Management People Actually Use? Make it Easy!

Holly Lyke-Ho-Gland's picture

I recently talked to Karen Appleby of Salo and Beata Christie of CF Industries about how to use process to support growth initiatives. Particularly around their experiences with an acquisition that had resulted in significant changes for CF Industries and the implementation of a new ERP and legal structure affected nearly every company process.

3 Ways Better Knowledge Management Will Mean Better Projects

Lauren Trees's picture

APQC’s CEO Carla O’Dell is fond of pointing out that knowledge management succeeds when it is applied to the right challenges and opportunities. “Nothing accelerates KM like a knowledge problem,” she says. In many organizations, project management is a vital area where KM can be leveraged to make the business run more smoothly, prevent repetition of the same mistakes, and boost key measures related to project costs, quality, and cycle time.