Early January is always full of hope and promise, both in our personal lives and at work. But as we all know from past failures, resolutions don’t get very far without a solid plan. Now is the perfect time to set a New Year’s resolution to make your KM program the best it can be—and then identify practical steps to make it happen. Here are five ways that successful KM programs design and implement a winning strategy.
1. Start with a small, targeted initiative focused on a specific business need or problem.