Tesla Trouble Teaches Not to Bite Off More Automation than You Can Chew

Michael Sims's picture

What comes to mind when you hear the name “Elon Musk”? APQC—right? Just kidding. Even though Mr. Musk has no affiliation with APQC, you could be forgiven for thinking that he does, since both he and APQC are such vociferous proponents of robotic process automation (RPA).

Four Reasons Shared Services Don’t Deliver in Finance

Steve Player's picture

My colleague, Perry D. Wiggins, has recently authored another entry in CFO Magazine’s Metric of the Month column discussing Shared Services. In serving as the CFO for the APQC and in the many finance leadership roles in industry that Perry had before joining the APQC, he has seen many of these practices in action as well as the research on their benefits.

5 Things Best-in-class Finance Organizations Do That You Need to Borrow

Rachele Collins's picture

As many of the readers may be aware, APQC was foundational in the establishment of the Malcom Baldrige National Quality Award (MBNQA), and helped to develop the concept, criteria, funds, and ultimately secure Congressional approval for this award in 1985. Since that award’s establishment, more than 100 companies have won this prestigious award.

Why It's Time to Digitalize Global Rewards

Elissa Tucker's picture

Digitalizing HR is a hot topic promising many benefits for employers and employees. In a recent email interview, Stuart Smith of Conduent, explained to me why there’s so much excitement around digitizing rewards. 

Design Thinking: Doorway to Improved Process Problem Solving?

Holly Lyke-Ho-Gland's picture

 “I suppose it is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail.”
Abraham H. Maslow, Toward a Psychology of Being

Lessons Learned from Toys R Us: Supply Chain is Key

Marisa Brown's picture

In my last blog post, I wrote about the ripple effect of Toys R Us’ bankruptcy filing and subsequent liquidation plans, reported last month. For consumers, including many of my parent friends, the question that is top of mind is which stores have the best discounts during the closeout.

Digitalization and Other Reasons 2018 Isn’t Just Another Year in Process Management

Michael Sims's picture

We’re roughly a quarter of the way through 2018 and from what I can tell so far, this year isn’t too different from last year. Everyone is still ad

dicted to their smart phones, the weather is still crazy, and the Houston Rockets are still the best team in professional basketball. Yep…hardly anything’s changed. But don’t tell that to someone who works in process management!

How Finance Organizations Can Have Even Faster Cycle Time to Close

Steve Player's picture

In the CFO Magazine’s 2018 Metric of the Month article, APQC’s CFO Perry D. Wiggins shares how top performing finance organizations are dramatically faster on the cycle time to monthly close. They are achieving these gains by better data governance, common data definitions, and standardized charts of accounts. They standardize the monthly close and move tasks to optimal times.

Keys to Evolve and Sustain a KM Program

Elizabeth Larson's picture

Growing up, I spent a lot of time watching baseball and sports movies. One of my favorite movies was Field of Dreams and I can still remember hearing Shoeless Joe say, “If you build it, he will come.” Those of us who’ve seen the movie recall that it wasn’t an easy feat to build a baseball field in the middle of Iowa when resources were scarce and people didn’t understand why a baseball field made sense.

Knowledge management (KM) is a bit like building a baseball field in the middle of Iowa. It’s exciting and thrilling, yet filled with unknowns.

How to Overcome Barriers to KM Engagement Through Storytelling

Elizabeth Larson's picture

I remember the first time I watched a TED talk. I was mesmerized by the story, wondering who this person was and how they kept me curious, attentive, and engaged. The speaker masterfully wove together a personal vignette and linked it with a broader theme to captivate my attention. My emotions were captured, I was transported into another person’s world, and above all, I was now an advocate for this way of learning and communicating. Years later, I can’t remember who it was or the topic discussed, but I remember how I felt.