If you’re reading this blog, it’s probably because you’re a process person. You understand that almost every business need can be addressed through better management of how people do their work. But for everyone that gets it, there’s often several that don’t.
And I believe they don’t get it because they have a basic misunderstanding of what process management is. How do I know? Because I listen to their excuses…all the time.
My favorite reasons executives are dismissive of process management include claims that: