How ADP Busted Silos to Build a KM Community People Love

Lauren Trees's picture

A tiny, unknown team at ADP had a mission: to get ADP associates working together across organizational silos to better serve their clients. To achieve this goal, the team had to face a legacy collaboration platform, severe resource limitations, and an environment where none of the usual rules about how to start a community were working. So how did they get from 10,000 to 44,000 users in a company of 55,000 employees in just one year? Laura Lerner, vice president, knowledge management, talked to us about how they did it.

Maximize Your APQC 2016 KM Conference Experience

Cindy Hubert's picture

Have I told you (lately) how excited I am about APQC’s 2016 KM conference?  If not, let me tell you now, I am JAZZED!  And so are my colleagues at APQC.  It’s our 21st annual KM conference and we have been preparing to see you since last year’s conference.   

Putting Agility into How You Do Business

Holly Lyke-Ho-Gland's picture

According to PWC’s 2016 CEO survey, more than half of the participating CEOs believe that due to the fast pace of change of the business environment—disruptive technologies, internet of things, more demanding customers, growing regulations, etc.—organizations see more threats and opportunities on the horizon than they did three years ago. However, most of the CEOs are concerned that their organizations lack the skills and flexibility necessary to identify and deal with new opportunities and threats.

How Cisco is Rewriting the Rules on Performance Management

Haley Carroll's picture

The 2016 Great Place to Work® Conference starts today in sunny San Diego and I'm thrilled that I'll be attending the conference! Last week I had the opportunity to interview one of the presenters--Ashley Goodall, Senior Vice President of Leadership and Team Intelligence, Cisco Systems, Inc. who will be speaking on Making People Leaders Your Biggest Bet. In this interview with Mr.

Why Integrated Business Planning Gets Tougher as Complexity Grows

Becky Partida's picture

Many organizations have adopted integrated business planning (IBP), but these organizations often don’t realize its full potential. IBP takes sales and operations planning to the next level by incorporating finance and senior leadership. APQC recently asked Dean Sorensen of IBP Collaborative about what prevents manufacturers from adopting fully integrated IBP and how they can move past common mistakes to obtain the full value of integration.

An Easier Pathway To Better Process Management and Improvement

John Tesmer's picture

I keep telling myself that the world is ready for a new way to manage processes. The next few weeks will show me whether I am right or wrong. I know this because of what I’ve seen and learned in the past 10 years.

How Organizations Manage Product Costs

Becky Partida's picture

Anyone involved in designing and producing products knows that there are multiple priorities when releasing something new. You not only have to make sure your development project launches on time and on budget, but you also have to make sure that the manufacturing of the product is as cost efficient as possible. That’s why many organizations are adopting a design-to-cost approach for their product development efforts. 

How to Build a High-Trust Culture—Lessons from the 2016 Fortune 100 Best Companies to Work For®, through the Eyes of a Millennial

Haley Carroll's picture

Building a high-trust culture should be on the mind of every business leader as findings released by Great Place to Work® reveal the close connection between high-trust organizational cultures and voluntary employee turnover. Organizations featured on the 2016 Fortune 100 Best Companies to Work For® list have a voluntary turnover rate half that of industry peers. So, what are these organizations doing differently?

How Alberta Health Services Combined Process and KM

Michael Sims's picture

Daniela Robu, Director Knowledge Management Infrastructure at Alberta Health Services, talks about using an enterprise platform to help with collaboration and knowledge exchange. She also explains what was the impetus that led Alberta Health Services to develop support for collaboration and knowledge exchange and the biggest hurdle faced when developing innovation and collaboration across departments.

You Defined Your Process, Now What?

Holly Lyke-Ho-Gland's picture

Recently I had the opportunity to talk to one of the MosaiQ™ advisory council members, Claire Wybrow, enterprise business architect at Allegient, LLC., about her experience with using MosaiQ in the beta environment.

What are some of the big challenges you have faced recently?