The Advantages of Value-Based Process Segmentation

Holly Lyke-Ho-Gland's picture

I recently able to speak with Mathias Kirchner, Managing Director and Co-CEO at BPM-D  Inc., about how organizations can differentiate between which processes provide a competitive advantage and have a high impact on strategic value drivers and commodity processed which are more routine in nature.  

 Mathias will be speaking on our free webinar on June 17 at 11:00 a.m. CDT:  Targeting Value in a Digital World.

Microsoft Balances Innovation and Knowledge Reuse

Mercy Harper's picture

How do you get people to create innovative ideas while also pushing the importance of reusing knowledge?

This question came up at the end of APQC’s Knowledge Management (KM) Community Call, a webinar that featured Jean-Claude Monney and Mark Szalkiewics from Microsoft.

Here’s how Mark responded to this tricky—but important—question:

Are You Ready to Fix Your Process?

Jess Scheer's picture

Thus far in our blog series we’ve traveled two-thirds of the way through the process improvement cycle:

8 Essential Truths About Engaging Employees

Elissa Tucker's picture

The employee survey results—part of our first submission to The Houston Chronicle Top Workplaces list—were shocking. APQC was a good workplace, but not the great workplace that leaders and employees expected.

APQC made it a mission to move the needle on its employee engagement survey. Leaders wanted every employee to be able to look at that survey and say:

Adam Grant on How to Incentivize People to Share Knowledge

Carla O'Dell's picture

At APQC’s recent 20th annual KM conference, the perennial question on how to create incentives for collaborative behavior came up.

3 Key Areas in Health Care Supply Chain Management

Andrea Stroud's picture

In an earlier blog post, Scott Alexander, vice president of innovation at ROi (Resource Optimization & Innovation), described how ROi used innovation to re-imagine the supply chain and develop solutions to drive greater efficiencies, reduce costs, and produce sustainable change.

Making Supply Chain Innovation Align with Company Objectives

Becky Partida's picture

APQC recently interviewed Scott Alexander, vice president of innovation at ROi (Resource Optimization & Innovation). ROi is a provider-owned integrated supply chain organization serving both its founder, Mercy Health System, an integrated delivery network of 46 acute and specialty hospitals across Arkansas, Kansas, Missouri and Oklahoma, and health care organizations throughout the U.S. who share a passion for supply chain excellence.

Make Enterprise Search Magical Without Money

Mercy Harper's picture

APQC’s research finds that best practice organizations actually don’t have significantly better search technology. Instead, they meet employees’ search needs with superior processes and approaches to content management.

Why PepsiCo Supply Chain Innovation Matters Organization Wide

Andrea Stroud's picture

APQC recently spoke with Rich Beck, Senior Vice President of Global Supply Chain Operations for PepsiCo, about the organization’s global supply chain innovation efforts.

PepsiCo is a global food and beverage organization with net revenues of more than $66 billion and a product portfolio that includes 22 brands that generate more than $1 billion each in estimated retail sales. PepsiCo’s main businesses – Quaker, Tropicana, Gatorade, Frito-Lay and Pepsi-Cola – make hundreds of foods and beverages distributed globally.

Building a Great Workplace in the IT Industry

Elissa Tucker's picture

Thanks to technologic innovation, the IT industry is enjoying a boom in today’s business world. IT organizations are not only in the Fortune 500, several are considered to be among the 100 Best Companies to Work For. According to Great Place to Work® IT is one of six industries that consistently dominate the Fortune 100 Best Companies to Work For list every year.  

It’s Rare for Employees at IT Great Workplaces to Have a Case of the Mondays