How to Build a High-Trust Culture—Lessons from the 2016 Fortune 100 Best Companies to Work For®, through the Eyes of a Millennial

Haley Carroll's picture

Building a high-trust culture should be on the mind of every business leader as findings released by Great Place to Work® reveal the close connection between high-trust organizational cultures and voluntary employee turnover. Organizations featured on the 2016 Fortune 100 Best Companies to Work For® list have a voluntary turnover rate half that of industry peers. So, what are these organizations doing differently?

How Alberta Health Services Combined Process and KM

Michael Sims's picture

Daniela Robu, Director Knowledge Management Infrastructure at Alberta Health Services, talks about using an enterprise platform to help with collaboration and knowledge exchange. She also explains what was the impetus that led Alberta Health Services to develop support for collaboration and knowledge exchange and the biggest hurdle faced when developing innovation and collaboration across departments.

You Defined Your Process, Now What?

Holly Lyke-Ho-Gland's picture

Recently I had the opportunity to talk to one of the MosaiQ™ advisory council members, Claire Wybrow, enterprise business architect at Allegient, LLC., about her experience with using MosaiQ in the beta environment.

What are some of the big challenges you have faced recently?

Best Practices for Fueling Supply Chain Efficiency

Andrea Stroud's picture

APQC recently spoke with Alaster Love, Vice President of Oil and Gas for Transplace, about best practices for fueling supply chain efficiency. Love has been in his role for two years and is responsible for all of Transplace’s commercial efforts.

No More Excuses—Just Get Predictive!

Elissa Tucker's picture

In this final blog post based on our recent interview, Greta Roberts, co-founder and CEO of Talent Analytics, Corp. explains what predictive workforce analytics maturity really means and provides insights for organizations transitioning to making data-based workforce decisions.

Congrats!! to APQC Members on the 2016 Fortune 100 Best Companies to Work For® List

Elissa Tucker's picture

APQC is proud to congratulate and recognize the APQC member organizations who have earned spots on the 2016 Fortune 100 Best Companies to Work For® list. Being a great workplace can boost employee retention, workforce productivity, job applications, and financial returns. Learn what it takes to become a great workplace from the APQC resources below.

Want Better Process Management? Think Knowledge Management

Holly Lyke-Ho-Gland's picture

In our blog series lately, you’ve heard many of us talking about the intersection of process and knowledge management, particularly in regard to MosaiQ. However, the real disparity between knowledge management and process management became apparent to me at a conference last year; during a presentation I gave on effective ways to use process frameworks.

Louis Richardson of IBM on Making Social Smart

Carla O'Dell's picture

Virtually every mature KM program has or wants a social collaboration aspect, via SharePoint, Yammer, a wiki, or any one of the myriad open source or inexpensive proprietary and public social networking sites. Employees want to connect as easily at the office as they do in their personal life for a quick exchange, to follow people they like, and to create a personal brand.

Analytics Maturity: Getting the Intersections Right

Mary Driscoll's picture

In any organization, during the early stages of building analytical muscle, there will be competing views on what the maturity ladder looks like. To sort out what’s what, start with a common language for describing how analytics will serve strategic aims of the enterprise as a whole. Avoid being fenced in by groups of skunk works going after radical but narrow innovations. Beware as well that some people speak only in the dialects favored by the IT profession.

Desperately Seeking Benchmarking in Process Management?

John Tesmer's picture

The excitement around the APQC offices is reaching a fever pitch. It's the kind of excitement you feel the night before a day you just know is going to be a great one. Maybe you're going to show off your sweet new coffee mug with a clever one-liner written on it. Maybe you have an awesome birthday party planned (e.g., a trip to the movies with all your friends to see Space Jam). At APQC, it's the impending debut of MosaiQ.