5 Things I Learned at Predictive Analytics World for Workforce

Sue Lam's picture

As a trained researcher, I’ve always been fascinated with using quantitative methods to predict human behavior in a number of settings. Although different business functions such as finance, logistics, and marketing are more mature in their use of predictive analytics to guide their business decisions, it is fairly new to HR. However, predictive workforce analytics can help the business figure out a number of challenges such as:

What Is the Key to Building a KM Program from the Ground Up? Find the Pain

Lauren Trees's picture

APQC recently talked to Beth Houlis, manager, knowledge management and information technology at Liberty Mutual Insurance, about the challenges her organization faced in building a knowledge management program from the ground up. Beth discusses the keys to making a business case, getting funding, building a strategy, and measuring initial ROI.

Beth Houlis will be a breakout session presenter at APQC’s 2015 Knowledge Management Conference April 30-May 1.  

Why KM Is More Fun Than Restructuring

Carla O'Dell's picture

Knowledge sharing networks and communities of practice are way more fun than organization restructuring. Networks and communities flatten the status structure and create cross-silo knowledge flows without the pain and disruption of reorganizing. I was reminded of this following my Big Thinkers, Big Ideas interview with Bob Buckman, who was an early adopter of KM when he was chairman of Bulab Holdings.  

Is Your Organization’s Process Governance Strong Enough? Here is How To Know

Christine Cox's picture

It's been rodeo time here in Houston, TX and with that comes the enormous carnival that stays open late offering inspired fried foods, bumper cars, and all sorts of games. What does this have to do with organizational maturity and governance, you ask?

Well, the old carnival strength game provides a great visual for talking about where your organization lands on the scale of governance strength and what that might mean for the organization’s maturity.

Do People Trust Your KM Program?

Carla O'Dell's picture

Bob Buckman has been leading the charge to share knowledge since he was CEO of Buckman Laboratories. When I interviewed him recently for my Big Thinkers, Big Ideas series, I noticed that the reason executives want knowledge sharing to work hasn’t changed much with time: the need for rapid response in the face of changing markets and customer expectations. What has changed is the speed and cadence with which our organizations have to learn and share knowledge.

Why Boeing Focused on Behaviors, Not Tools, When Building Its KM Strategy

Lauren Trees's picture

APQC recently spoke to Jyoti Patel, knowledge management strategist at Boeing, about how Boeing merged two organizations and developed common processes, knowledge management capabilities, and data system architectures while also designing a knowledge management strategy that emphasizes behaviors over tools.

Don’t Let Your KM Program Get Lost on a Bad Roadmap

Lauren Trees's picture

This Sunday is National Read a Roadmap Day in the United States—an unofficial holiday that encourages people to pull out an old-school paper map, plot a route, and go on a little adventure. Applying this idea to a business context, I thought it would be a good moment to share APQC’s Interactive Knowledge Management Framework, which provides a roadmap for anyone looking to start, improve, or sustain a KM effort in their organization.

How Royal Philips Improved its IT Processes Using the PCF

Holly Lyke-Ho-Gland's picture

In this interview APQC talks to Peter Keukelaar, Quality Management Expert, from Royal Philips about the drivers behind its use of the PCF in its business transformation and process improvement efforts in IT.  Peter also discusses Royal Philips’ top-down, bottom-up implementation to drive buy-in for process improvement across the organization and the biggest challenge it faced during implementation.


Why New KM Initiatives Need To Be Simple or People Won’t Stay Engaged

Lauren Trees's picture

APQC recently talked to Adil Ahmed, Director, Information Architecture and Knowledge Systems at the Bristow Group, about the KM program the Bristow Group launched in 2012 to improve team collaboration, expertise location, content management, and employee engagement.

Adil will be leading a breakout session Taking Flight: Evolution of Knowledge Systems at Bristow Group during the 2015 APQC Knowledge Management Conference April 30 —May 1.