How to Leverage Finance Metrics in Your Organization

Steve Player's picture

Recently we worked with the leader of a large accounts payables group who had been asked by his CFO to comment on how their shared services accounts payable group matched up to benchmarks. In helping him answer that question we identified some very important principles to keep in mind when using quantitative benchmarks.

How to Get Your KM Strategy Right from the Start

Lauren Trees's picture

APQC asked a roundtable of knowledge management professionals about the biggest mistakes people make in KM strategy, how to identify problems that KM can solve, and the common traits of successful KM programs. All of our roundtable participants will be presenters at APQC’s 2018 KM Conference April 16-20 in Houston.

The roundtable included the following participants:

Changing Times for HR Shared Services

Elissa Tucker's picture

The focus of HR shared services is changing. Fewer organizations are wrestling with how to implement HR shared services. More are challenged with improving HR shared services performance.   

2018’s Biggest Finance Focus: Improving General Accounting and Reporting Processes

Rachele Collins's picture

APQC recently concluded its latest financial management “trends and challenges survey”−260 midsize to large organizations from around the globe participated in the survey −and the data shows some interesting results.

How KM Can Capture Deep Smarts

Carla O'Dell's picture

Knowledge loss goes by lots of names: “The Big Crew Change” in oil and gas; “The Baby Boomer Exodus” and “Corporate Amnesia” across business and government. They all point to the retirement of a whole generation of experts and the loss of what Dorothy Leonard has coined as deep smarts: business- or organization-critical, experience-based knowledge.

7 Steps To Knowledge Management Strategic Planning Success

Darcy Lemons's picture

APQC research tell us that a documented KM strategy is an accelerator of KM maturity, and over the past couple of years, you’ve probably heard us talk once or twice (maybe three or four times) about the importance of documenting your organization’s KM strategy. You may have thought to yourself, “I got it! Been there, done that. C’mon APQC, what’s next?”

Robotic Process Automation (RPA): The Cover-Worthy Revolution Hidden on Page Twelve

Michael Sims's picture

If you didn’t think cognitive computing and artificial intelligence (AI) were at the top of everybody’s mind at the beginning of 2017, you certainly could be forgiven for thinking so by the end the year.

Rethinking Talent Development

Elissa Tucker's picture

The 5 W’s of Learning in 2018 Have Employers Asking—How??

6 Ways to Improve Cash-to-Cash Cycle Time

Rachele Collins's picture

Evey month APQC drills down on a financial management metric to help readers better measure, manage, and improve their finance functions.

This month’s metric, based on data from APQC’s Open Standards Benchmarking, considers the metric Cash-to-Cash Cycle Time (as originally discussed by my colleague Marisa Brown in CFO.com).

Where is Process and Performance Management Heading in 2018?

Holly Lyke-Ho-Gland's picture

As we rush full steam ahead into a year of new promises, fresh starts, and of course challenges. I’d like to take the opportunity to first reflect on 2017 and how it’s set the stage for great things in 2018.