Digitalization and Other Reasons 2018 Isn’t Just Another Year in Process Management

Michael Sims's picture

We’re roughly a quarter of the way through 2018 and from what I can tell so far, this year isn’t too different from last year. Everyone is still ad

dicted to their smart phones, the weather is still crazy, and the Houston Rockets are still the best team in professional basketball. Yep…hardly anything’s changed. But don’t tell that to someone who works in process management!

How Finance Organizations Can Have Even Faster Cycle Time to Close

Steve Player's picture

In the CFO Magazine’s 2018 Metric of the Month article, APQC’s CFO Perry D. Wiggins shares how top performing finance organizations are dramatically faster on the cycle time to monthly close. They are achieving these gains by better data governance, common data definitions, and standardized charts of accounts. They standardize the monthly close and move tasks to optimal times.

Keys to Evolve and Sustain a KM Program

Elizabeth Larson's picture

Growing up, I spent a lot of time watching baseball and sports movies. One of my favorite movies was Field of Dreams and I can still remember hearing Shoeless Joe say, “If you build it, he will come.” Those of us who’ve seen the movie recall that it wasn’t an easy feat to build a baseball field in the middle of Iowa when resources were scarce and people didn’t understand why a baseball field made sense.

Knowledge management (KM) is a bit like building a baseball field in the middle of Iowa. It’s exciting and thrilling, yet filled with unknowns.

How to Overcome Barriers to KM Engagement Through Storytelling

Elizabeth Larson's picture

I remember the first time I watched a TED talk. I was mesmerized by the story, wondering who this person was and how they kept me curious, attentive, and engaged. The speaker masterfully wove together a personal vignette and linked it with a broader theme to captivate my attention. My emotions were captured, I was transported into another person’s world, and above all, I was now an advocate for this way of learning and communicating. Years later, I can’t remember who it was or the topic discussed, but I remember how I felt.

Changes at Toys R Us: Consider the Impact Across the Supply Chain

Marisa Brown's picture

As consumers of the toys and games carried at Toys R Us, many people I know are eager to take advantage of closeout sales as the largest independent toy seller in the United States prepares for liquidation.

Working Out Loud Is KM’s Most Transformative Trend

Lauren Trees's picture

Last week I had the pleasure of recording a podcast with Stan Garfield, a long-time community leader, experienced speaker, and prolific author in the knowledge management space. I asked Stan about the latest developments in knowledge management, and he shared his top 10 list of trends and hot topics.

Why Digital HR is a Big Deal for All

etucker's picture

On a recent APQC webinar, Georg Lange described his experience digitalizing the HR function at global agribusiness Syngenta. I asked Georg to answer some basic questions on this emerging topic. Following are his answers about why HR digitalization matters to all. 

Preparing for a Process Management Paradigm Shift

Holly Lyke-Ho-Gland's picture

There are moments in your life that are seared into your memory. This usually happens because they either fundamentally change how you think about or tie together fragmented ideas you hold about the world around you. The underlying rules and patterns of existence. For me one of those moments was the introduction of the paradigm shift concept. The first time I ever heard the phrase paradigm shift was, ironically, in a literature class. Here we were introduced to Kuhn’s Structure of Scientific Revolutions, the Kuhn Cycle, and the concept of paradigm shifts.

3 Reasons Why You Need Strategic Planning in Education

Mardi Krenek's picture

Strategic planning is not just for the business world. While strategic plans have been around in the education sector since the 1980s, it’s not as commonly known.

How to Get People to REALLY Share Knowledge in Groups

Carla O'Dell's picture

One of the biggest problems in organizations is that people are afraid to speak up. This fear leads to bad decisions, bad feelings, lost opportunities, and disengaged employees. It’s an epidemic. It is especially poignant for those of us who are so passionately committed to knowledge sharing.

How can we help people feel safe to share opinions and information?