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Where does PCF® fit – Software as a Service?

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A string of recent questions about “how to adopt the Process Classification Framework (PCF)®” comes from companies engaged in software development, offering software as a service, and combinations thereof. This blog post is dedicated to you: software developers and high-tech mavens. Really, it’s…

Cool Ways to Acquire Top Talent

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Talent acquisition is an executive concern as a scarcity of qualified job candidates threatens to limit productivity and innovation. As a result, organizations are going to great lengths to secure top talent: Offering unlimited paid time off Giving travel stipends Providing free meals—…

PCF® Office Hours Recap: You Asked, We Answered

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We are constantly re-evaluating things here at APQC, always trying to find the best way to serve our members. We recently created APQC’s Process Classification Framework (PCF)® Office Hours and with two sessions under our belt, we took some time to think about ways to engage even more people. These…

Cracking the Culture Code for KM

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I have asked KM leaders what their main objective is for implementing KM.  And, overwhelmingly, the #1 response is to “change the culture of the organization.”  Really?  You want KM to take on culture change?  Some years ago, APQC brought together a group of leading…

Grounded Aircraft Mean Supply Chain Disruptions

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AOG is an aviation term meaning Aircraft on Ground. When grounded, commercial aircraft cannot return to service until they’re repaired and inspected. AOGs can happen at any airport for a myriad of reasons every day. But what’s the impact of an intentional temporary grounding of hundreds of aircraft…