What Can Baseball Teach Knowledge Management

Rachele Collins's picture

Do you have a child or grandchild who plays competitive sports? If so, then you may be familiar with my weekend world of tournament baseball. For those of you not familiar, tournament baseball is for boys aged 8+. It is the more rabid and expensive alternative to Little League. People pay lots of good money for their sons to go to hours of practice during the week with professional coaches, followed by 2 games that could start as early as 7 am on Saturdays, and if you win on Saturday you could be treated to up to five sequential games starting as early as at 7 am on Sundays.

5 Books Every Business Professional Must Read

Alex Leake's picture

There is one quality that all successful business professionals share--regardless of their industry, talent or background--they read. So, whether you’re just starting out in your career, or consider yourself a seasoned professional, here’s a shortlist of five must-reads that are guaranteed to make you more effective in the workplace.

 

5. The Lean Startup by Eric Ries

Building a Data-driven Organization Starts with Culture

Michael Sims's picture

When I was in secondary school learning how to write essays, my teachers beat me over the head with the following adage about how to structure a paper: “tell them what you’re going to tell them, tell them, and then tell them what you told them.” Well, I’m about to tell you what I’m going to tell you, only what I’m going to tell you is going to take the form of 12 months of research content instead of a high school English paper.  And (mercifully) I’m not going to be the only one doing the telling.

Process Measurement Equals Better Process Improvement

Holly Lyke-Ho-Gland's picture

In the first quarter of 2017, APQC conducted its bi-annual survey to understand how organizations leverage its Process Classification Framework (PCF) ® to provide insights on the common applications and guidance around implementation tactics and common barriers.

Why do people use frameworks?

The Greatest Talent Solution—Ever

Elissa Tucker's picture

Has unwanted turnover got you down? Tired of open positions taking months to fill? Worried about leaders retiring and taking years of expertise with them? I’ve got a solution for you. 

It’s strategic workforce planning. And, it’s the most fruitful human capital management process you’ll ever use!

Ok, I’ve watched too many infomercials lately. But, strategic workforce planning really is the HCM process that keeps on giving. It will help you:

How Eli Lilly Embedded Knowledge Management in Business Flow to Change Culture and Results

Lauren Trees's picture

I talked to Rita Haydar, RWE knowledge management at Eli Lilly & Company, about the challenge of integrating KM into the flow of business and leveraging it to help meet business goals.

Stop Waffling and Cook Up a Better KM Program

Lauren Trees's picture

People everywhere celebrated Waffle Day on March 25 but remember: Waffles are delicious, but waffling is bad. If your knowledge management program leaves employees waffling about whether to choose Path A or Path B, it’s not doing its job.

Why Knowledge Management Architecture Matters, Even When You Think It Doesn’t

Lauren Trees's picture

I talked to Seth Earley, CEO of Earley Information Science, about the role and future of knowledge architecture in machine learning and artificial intelligence applications.

Seth Earley will be a breakout session speaker at APQC’s 2017 Knowledge Management Conference April 27-28. You can learn more about APQC’s 2017 KM Conference here.

APQC: Why do many artificial intelligence experts dismiss the role of knowledge architecture and KM in AI?

Four Myths About Millennials in the Workplace: Debunked

Lauren Trees's picture

There’s a lot of talk among employers about how different Millennials are from the Gen Xers and Baby Boomers who came before them. But recent APQC research on Preparing for the Future of Work found that what younger talent really wants might surprise the organizations competing to hire them. Here are four common myths about Millennial workers that the APQC study effectively debunked:

Importance of Regularly Gathering (and Contributing) Employee Feedback

Rachele Collins's picture

Are you a dog lover like I am? I was very intrigued to read a recent article in SHRM’s HR Magazine about the benefits of bringing dogs to the office, something that I certainly am in favor of but our HR director, not so much. According to the recent article from SHRM, a policy of allowing employees to bring their pets to work has resulted in benefits for organizations such as: