^The APQC Blog

Conducting an in-depth analysis of appropriate staffing levels for your organization and business goals will help you determine whether your current revenue per employee is high, low, or on target.  This figure, derived by dividing total revenue by the number of employees, helps organiz

Process frameworks, like APQC’s Process Classification Framework (PCF)®, provide organizations with a starting point for their process documentation efforts.

Here are the top KM priorities for 2025 according to APQC research. according to APQC research.

Process audits evaluate the health of a specific process or process group. They are most commonly used to determine critical gaps in understanding, identify factors that impact the performance of the process, and highlight substantive areas for improvement.

Knowledge management professionals often operate behind the scenes, yet they play a crucial role in any organization’s success. They identify and address challenges that might remain invisible until a crisis occurs.

The top 5 HR challenges according to HR leaders today are:  

While supply chains often grab headlines when there is a crisis, it's essential to recognize the significant achievements happening behind the scenes.

As businesses navigate and handle the ups and downs of a changing economy, finance professionals are under pressure to drive transformation, manage cash flow and balance risk.

Process professionals are crucial for driving organizational change by finding strategies to improve, connect, and streamline processes.