2026 Operational KPI Priorities & Challenges: 2024, 2025, and 2026 Comparison Report
In November of 2025, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM) practitioners in 2026.
This report explores trends in operational KPI reporting by comparing the 2024, 2025, and 2026 survey results, including:
- choosing the right measures,
- reporting the KPIs,
- and applying the KPIs.