2026 Operational KPI Priorities & Challenges

Last updated:
March 05, 2026
Authored By:
APQC

In November of 2025, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM) practitioners in 2026.

This report explores trends in operational KPI reporting, including:

  • choosing the right measures,
  • reporting the KPIs,
  • and applying the KPIs.