2026 Operational KPI Priorities & Challenges: Comparison by Role

Published On:
January 23, 2026
Authored By:
APQC
Members-Only Content:

In November of 2025, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM) practitioners in 2026.

This report explores trends by role in operational KPI reporting, including:

  • choosing the right measures,
  • reporting the KPIs,
  • and applying the KPIs.