2026 Process and Performance Management Priorities and Challenges

At the close of 2025, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2026. The survey looked at the top five priorities and challenges in key process and performance topics like business process management, continuous improvement, strategic planning, and data and measurement. It also explores potential changes in the process management discipline, how organizations utilize operational key performance indicators (KPIs), and their thoughts on digital transformation and AI.