2026 Operational KPI Priorities & Challenges: Process Management Function
In November of 2025, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM) practitioners in 2026.
This report explores trends for the Process Management function in operational KPI reporting, including:
- choosing the right measures,
- reporting the KPIs,
- and applying the KPIs.