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Applying Process Mining End to End: Lessons for Turning Insight into Action

Published On:

March 17, 2026

Authored By:

APQC

Members-Only Content:

Tim Hills, Ingka’s process intelligence development leader, shared lessons from his team’s experience during a recent APQC webinar. Read this article to learn how the largest IKEA retailer used an end-to-end performance lens to translate insight into measurable improvement in a complex global environment.

Type:

Articles

Topics:

Process and Performance Management, Benchmarking, Process, Continuous Improvement, Process Framework, Process Mapping

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