2026 Operational KPI Priorities & Challenges: North and South America Region

Published On:
January 30, 2026
Authored By:
APQC
Members-Only Content:

In November of 2025, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM) practitioners in 2026.

This report explores trends for the North and South America Region in operational KPI reporting, including:

  • choosing the right measures,
  • reporting the KPIs,
  • and applying the KPIs.