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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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2021 Financial Management Webinars
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Tools & Templates
End-to-End Process Maps and Measures: Order-to-Cash
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End-to-End Process Maps and Measures
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Training and Development Key Benchmarks
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2020 Financial Management Webinars
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2020 Process and Performance Management Webinars
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Articles
Sourcing and Procurement Blueprint for Success: Executive Summary
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2020 Human Capital Management Webinars
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APQC's Process Classification Framework (PCF) - Cross-Industry and Industry-Specific Versions
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Process Classification Framework
APQC Process Classification Framework (PCF) - Banking PCF - Excel Version 6.1.0- Francais
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Process Classification Framework
APQC Process Classification Framework (PCF) - Banking PCF - Excel Version 7.0.5 - Francais
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Process Classification Framework
APQC Process Classification Framework (PCF) - Cross Industry PCF - Excel Version 7.0.5 - Mandarin
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Collections
How to Apply the Process Classification Framework (PCF)®
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Articles
Converting the PCF to a CSV File
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Articles
Understanding Risk Management Processes and Activities
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
