
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Building A Quality Management System at InnovaPrep
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Presentation Slides
Launching the Right Quality Initiatives
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Webinars & Videos
Launching the Right Quality Initiatives
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Data and Measures
Planning and Management Accounting Key Benchmarks: Pharmaceutical Industry
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Articles
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
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Webinars & Videos
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
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Articles
Making the Case for KM to STEM Workers and Leaders
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Presentation Slides
Improving Process Execution & Lowering Risk through Knowledge Management
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Articles
Improving Process Execution Through Knowledge Management at Amgen
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Data and Measures
Key Payroll Benchmarks: Pharmaceutical Industry
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Presentation Slides
Tips to Motivate Knowledge Sharing and Reuse
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Webinars & Videos
Tips to Motivate Knowledge Sharing and Reuse (Community Call)
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Data and Measures
Key General Accounting and Reporting Benchmarks: Pharmaceutical Industry
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Reports & White Papers
Communicating About KM
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Data and Measures
Key Accounts Payable Benchmarks at a Glance: Pharmaceutical Industry
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021