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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Improving Process Execution Through Knowledge Management at Amgen
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Presentation Slides
Improving Process Execution & Lowering Risk through Knowledge Management
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Webinars & Videos
Tips to Motivate Knowledge Sharing and Reuse (Community Call)
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Presentation Slides
Tips to Motivate Knowledge Sharing and Reuse (Slides)
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Data and Measures
Key General Accounting and Reporting Benchmarks: Pharmaceutical Industry
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Reports & White Papers
Communicating About KM
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Data and Measures
Key Accounts Payable Benchmarks at a Glance: Pharmaceutical Industry
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Process Classification Framework
APQC Process Classification Framework (PCF) - Corrosion - PDF Version 1.1.1
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Articles
Balance Long-Term Knowledge Management Strategy with Short-Term Goals
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Data and Measures
Key Planning and Management Accounting Benchmarks at a Glance: Pharmaceutical Industry
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Data and Measures
Key Accounts Receivable Benchmarks at a Glance: Pharmaceutical Industry
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Data and Measures
Key Payroll Benchmarks at a Glance: Pharmaceutical Industry
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Articles
Setting a Strategic Direction for Knowledge Management
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Articles
Why Organizations Assess Their KM Maturity: Executive Summary
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Reports & White Papers
Five Reasons Why Organizations Assess Their KM Maturity
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
