Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.Â
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IT Organization Performance Key Benchmarks
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. Prepared using data from APQC’s Open Standards…
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IT Organization Performance: Practices Reports
This collection provides cross-industry and industry-specific content summarizing practices related to IT strategy and governance, methodologies and processes, focus areas,…
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This collection is your road map to success in managing information technology efficiency and effectiveness. The content within will teach you about key performance…
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Data and Measures|
IT Organization Performance Practices Report: Size by FTE Comparison
Based on APQC’s Open Standards Benchmarking® in Information Technology Organization Performance Assessment, this report provides an overview of IT strategy, governance,…
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Data and Measures|
IT Organization Performance Practices Report: Regional Comparison
Based on APQC’s Open Standards Benchmarking® in Information Technology Organization Performance Assessment, this report provides an overview of IT strategy, governance,…
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Data and Measures|
IT Organization Performance Practices Report: Size by Revenue Comparison
Based on APQC’s Open Standards Benchmarking® in Information Technology Organization Performance Assessment, this report provides an overview of IT strategy, governance,…
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Data and Measures|
IT Organization Performance Practices Report: Large Organization by Revenue
This report summarizes practices in large organizations (Greater than $ 1 billion in revenue) related to IT strategy and governance, methodologies and processes, focus areas,…
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Data and Measures|
IT Organization Performance Practices Report: Large Organization by FTE
This report summarizes practices in large organizations (Over 5,000 FTEs) related to IT strategy and governance, methodologies and processes, focus areas, and maturity from…
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Data and Measures|
IT Organization Performance Practices Report: Small Organization by Revenue
This report summarizes practices in small organizations (less than $500 million in revenue) related to IT strategy and governance, methodologies and processes, focus areas,…
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Data and Measures|
IT Organization Performance Practices Report: Mid-size Organization by Revenue
This report summarizes practices in mid-size organizations ($500 million up to $ 1 billion in revenue) related to IT strategy and governance, methodologies and processes,…
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Data and Measures|
IT Organization Performance Practices Report: Small Organization by FTEs
This report summarizes practices in small organizations (Less than 5,000 FTEs) related to IT strategy and governance, methodologies and processes, focus areas, and maturity…
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Data and Measures|
IT Organization Performance Practices Report: EMEA Region
This report summarizes practices in the EMEA Region related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open Standards…
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Data and Measures|
IT Organization Performance Practices Report: Americas Region
This report summarizes practices in the Americas Region related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Practices Report: Asia-Pacific Region
This report summarizes practices in the Asia-Pacific Region rrelated to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Practices Report: Mining Industry
This report summarizes practices in the Mining Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
Measure Spotlight Results
(1 - 5 of 462 Results)Public cloud Infrastructure as a Service (IaaS) cost as a percentage of total IT cost, excluding depreciation/amortization
Percentage of total IT internal personnel cost, excluding depreciation/amortization, allocated to application maintenance
Percentage of the IT organization's spending dedicated to cloud
Infrastructure and endpoint security cost as a percentage of total IT security and compliance cost, excluding depreciation/amortization
Hardware cost as a percentage of total IT cost, excluding depreciation/amortization
