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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
My Favorite Tool In the Process Toolkit Panel Discussion
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Articles
Building A Quality Management System at InnovaPrep
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Presentation Slides
Launching the Right Quality Initiatives
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Presentation Slides
Process Toolkit to Challenge the As-Is
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Articles
Building a Process Toolkit to Challenge the As-Is
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Webinars & Videos
Process Toolkit to Challenge the As-Is
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Webinars & Videos
Launching the Right Quality Initiatives
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Articles
Reducing Warranty Costs as a Percentage of Sales
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Tools & Templates
APQC's Benchmarking Project Plan Template (Excel Template)
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Tools & Templates
Scoping a Benchmarking Study (Excel Template)
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Articles
Roles and Responsibilities of Benchmarking Team Members
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Articles
Scoping a Benchmarking Study
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Articles
Product Lifecycle Management: Job Descriptions
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Articles
Understanding Processes for Governing a Product and Service Development Program
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Articles
Understanding Processes for Developing Products and Services
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
