
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Articles
My Favorite Tool In the Process Toolkit Panel Discussion
-
Articles
Building A Quality Management System at InnovaPrep
-
Presentation Slides
Launching the Right Quality Initiatives
-
Presentation Slides
Process Toolkit to Challenge the As-Is
-
Articles
Building a Process Toolkit to Challenge the As-Is
-
Webinars & Videos
Process Toolkit to Challenge the As-Is
-
Webinars & Videos
Launching the Right Quality Initiatives
-
Articles
Reducing Warranty Costs as a Percentage of Sales
-
Tools & Templates
APQC's Benchmarking Project Plan Template (Excel Template)
-
Tools & Templates
Scoping a Benchmarking Study (Excel Template)
-
Articles
Roles and Responsibilities of Benchmarking Team Members
-
Articles
Scoping a Benchmarking Study
-
Articles
Product Lifecycle Management: Job Descriptions
-
Articles
Understanding Processes for Governing a Product and Service Development Program
-
Articles
Understanding Processes for Developing Products and Services
Featured Resources
Staff Selections
-
Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
-
Infographics
How Organizational Size Affects Process Program Structures
-
Articles
Understanding Management Layers & Spans of Control
-
Articles
Encouraging Collaboration in the New Reality
-
Articles
What Supply Chain Leaders Need to Know for 2021