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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates
Lean Technique: A3 Problem Solving Template
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Articles
Process Excellence Through Automation at BioMarin Pharmaceutical
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Reports & White Papers
Process Mining 101: Bridging Data and Process for Real-World Insights
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Case Study
Simplifying Process Management to Amplify Its Success at Collins Aerospace
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Articles
How to Categorize Your Processes
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Tools & Templates
How to Analyze Process Risk
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Collections
Digital Transformation: Strategy to Tactics
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Articles
Benchmarking and Improving Your Order-To-Cash Processes
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Presentation Slides
Have Some Fun Building Process Awareness
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Webinars & Videos
Have Some Fun Building Process Awareness
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Articles
The Impact of Technology on Process Work
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Collections
Tools to Evolve BPM's Strategic Value
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Case Study
Value Stream Mapping and End-To-End Process Improvement at Vanguard
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Collections
Building Blocks of Success: Seven Tenets of Process Management Maturity Model
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Articles
The Building Blocks of Process Management Maturity: Process Performance
Featured Resources
Staff Selections
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Reports & White Papers
Optimizing the End-to-End Order-to-Cash Process
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Articles
Benchmarking Fundamentals
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Articles
What is Social Learning?
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Articles
Uncollectable Balances as a Percentage of Revenue
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Infographics
Content and Collaboration in Microsoft 365
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Collections
Understanding Procurement Benchmarks and Best Practices
