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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Overcoming Common Framework Adoption Challenges
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Articles
Leveraging Process Frameworks: What Are Organizations Doing Right?
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Articles
Framework Practices by Process Management Maturity Report
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Collections
Digital Transformation: Strategy to Tactics (Collection)
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Collections
2019 Putting Process Frameworks into Action (Collection)
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Reports & White Papers
Putting Process Frameworks into Action: Survey Summary Report
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Tools & Templates
Using a RACI Chart
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Presentation Slides
10 Reasons Why You Need a Super User Network A-SAP
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Articles
How Corporación Multi Inversiones (CMI) Leverages Super Users for Knowledge Transfer
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Articles
Flow Charts
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Articles
Root Cause Analysis
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Tools & Templates
RACI Chart Template
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Tools & Templates
Process SIPOC Template
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Tools & Templates
How to Analyze Process Risk
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Webinars & Videos
Driving Collaboration and Value Through End-to-End Processes (Webinar)
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
