Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Focus on People in Supply Chain in 2023
In late 2022, APQC conducted its annual supply chain management priorities and trends research. Each year, this survey asks supply chain professionals representing a diverse…
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Many large and global organizations are setting ambitious goals related to sustainability. Along with public commitments to human rights and more ethical forms of procurement…
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Collections|
Logistics Key Benchmarks
APQC has chosen a set of key benchmarks that are important for organizations to monitor and benchmark with other organizations in their industry. This collection contains…
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Data and Measures|
Logistics Key Benchmarks: Industrial Products Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this article provides key performance indicators (KPI) benchmarks for organizations in the…
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Collections|
Blueprint for Success: Logistics
This collection is your road map to success in managing logistics efficiency and effectiveness. The content within will teach you about key performance indicators (KPIs), as…
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Data and Measures|
Logistics Key Benchmarks: Automotive Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this article provides key performance indicators (KPI) benchmarks for organizations in the…
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Collections|
Logistics Key Performance Indicators
This collection of articles provides insights into key performance indicators (KPIs) and other important performance measures in logistics.
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This collection contains APQC's Key Benchmarks at a Glance reports for several functions and processes. These documents feature key performance indicators (KPIs) and…
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Data and Measures|
Logistics Key Benchmarks: Consumer Products/Packaged Goods Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this article provides key performance indicators (KPI) benchmarks for organizations in the…
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Data and Measures|
Logistics Key Benchmarks: Distribution/Transportation Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this article provides key performance indicators (KPI) benchmarks for organizations in the…
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Data and Measures|
Logistics Key Benchmarks: Telecommunications Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this article provides key performance indicators (KPI) benchmarks for organizations in the…
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Data and Measures|
Logistics Key Benchmarks: Retail Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this article provides key performance indicators (KPI) benchmarks for organizations in the retail…
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Data and Measures|
Logistics Key Benchmarks: Wholesale Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this article provides key performance indicators (KPI) benchmarks for organizations in the…
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Data and Measures|
Logistics Key Benchmarks: Food and Beverage Manufacturers Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this article provides key performance indicators (KPI) benchmarks for organizations in the food…
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Data and Measures|
Logistics Key Benchmarks: Healthcare Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Logistics, this article provides key performance indicators (KPI) benchmarks for organizations in the…
Measure Spotlight Results
(1 - 5 of 785 Results)Cost of goods sold as a percentage of revenue
Percentage of orders delivered complete and on time (aka on time in full (OTIF))
Average time in days to resolve retail supply related issues with quality
Retail on-shelf/in-stock availability rate
Percentage of online retail orders delivered complete and on time
