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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Talent Development for Procurement and Strategic Sourcing: APQC Interview with Igor Zenker
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Data and Measures
Cost of goods sold as a percentage of revenue
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Data and Measures
Customer order cycle time in days
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Data and Measures
Cycle time in hours from receipt of customer order to completing order preparation
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Data and Measures
Customer shipment to delivery cycle time in days
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Data and Measures
Number of FTEs that perform the process "define logistics strategy" as a percentage of FTEs that perform the process group "manage logistics and warehousing" (excluding "manage returns; manage reverse logistics)
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Data and Measures
Dock-to-stock cycle time in hours for supplier deliveries
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Data and Measures
Expedited costs as a percentage of total cost of the logistics process group "manage logistics and warehousing"
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Data and Measures
Finished goods inventory days of supply
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Data and Measures
Finished goods inventory turns
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Data and Measures
Inventory accuracy
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Data and Measures
Inventory carrying cost as a percentage of inventory value
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Data and Measures
Inventory days of supply
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Data and Measures
Inventory value per $1,000 total revenue
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Data and Measures
Number of FTEs that perform the process "define logistics strategy" per $1 billion revenue
