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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos
Restoring Healthcare Supply Chains Before a COVID-19 Second Wave
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Presentation Slides
Restoring Healthcare Supply Chains Before a COVID-19 Second Wave
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Articles
Grant Thornton’s Rapid Impact Areas for A Stronger Healthcare Supply Chain
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Articles
Redesigning Process Audits at Sterlite Technologies Ltd
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Articles
RPA Fundamentals with Slalom Consulting
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Webinars & Videos
How to Use RPA & AI to Hyper-automate Your Processes: Drive Productivity Up and Costs Down
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Webinars & Videos
Redesign Your Process Audits: Link with Strategy and Improve your Maturity
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Webinars & Videos
Launching the Right Quality Initiatives
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Presentation Slides
How to Use RPA & AI to Hyper-automate Your Processes: Drive Productivity Up and Costs Down
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Presentation Slides
Redesign Your Process Audits: Link with Strategy and Improve your Maturity
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Tools & Templates
Lean Technique: A3 Problem Solving Template
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Articles
Eliminating Silos to Drive Order-To-Cash Performance
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Collections
Optimizing Order-to-Cash
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Articles
Achieving Logistics Excellence Through Inventory Accuracy
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Infographics
Optimizing Order-to-Cash
Featured Resources
Staff Selections
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Reports & White Papers
Optimizing the End-to-End Order-to-Cash Process
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Articles
Benchmarking Fundamentals
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Articles
What is Social Learning?
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Articles
Uncollectable Balances as a Percentage of Revenue
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Infographics
Content and Collaboration in Microsoft 365
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Collections
Understanding Procurement Benchmarks and Best Practices
