
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Establishing a Center of Gravity for Transformation at Pitney Bowes
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Collections
2020 Process and Performance Management Webinars
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Infographics
Do's and Don'ts of a Process Improvement Culture
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Collections
Overviews from APQC's 2020 Process and Performance Management Online Summit
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Articles
Six Core Capabilities for Resilence: Q&A
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Articles
Simplicity to Empower the Business for Process: Q&A
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Infographics
Cloud Computing & The Finance Function
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Infographics
Cognitive Computing & The Finance Function
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Articles
My Favorite Tool In the Process Toolkit Panel Discussion
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Articles
Delivering a Process Thinking Culture at UPS: Q&A
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Articles
2020 Process and Performance Online Summit Wrap-Up
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Presentation Slides
Curating a Process Mindset in Tech Finance
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Articles
Simplifying Process Management at Collins Aerospace
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Articles
Selling Business Process Innovation at Salesforce
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Presentation Slides
Simplify Process Management to Amplify Success
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021