Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Tools & Templates
APQC Open Standards Benchmarking Glossary
-
Tools & Templates
Benchmarking and Improvement Tool Glossary
-
Tools & Templates
Brainstorming
-
Articles
Process and Performance Challenges and Solutions (Webinar Wrap-Up)
-
Presentation Slides
Process and Performance Challenges and Solutions for 2019 (Webinar)
-
Presentation Slides
Process and Performance Challenges and Solutions for 2019 (Slides)
-
Collections
2019 Process and Performance Management Priorities and Challenges (Collection)
-
Reports & White Papers
2019 Process and Performance Management Challenges and Priorities Survey Summary
-
Process Classification Framework
APQC Process Classification Framework (PCF) - Banking PCF - Excel Version 7.2.1
-
Tools & Templates
APQC's Glossary of Benchmarking Terms
-
Collections
End-to-End Process Maps and Measures (Collection)
-
Presentation Slides
How to Improve Supply Chain Planning (Slides)
-
Webinars & Videos
How to Improve Supply Chain Planning (Webinar)
-
Webinars & Videos
Supply Chain Benchmarking: What, Why, and How (Webinar)
-
Presentation Slides
Supply Chain Benchmarking: What, Why, and How (Slides)
Featured Resources
Staff Selections
-
Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
-
Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
-
Reports & White Papers
Upping Your Change Engagement Game
-
Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
-
Articles
Better Together: Forming KM Partnerships and Alliances
-
Articles
How Finance Teams Improve Their Focus on FP&A
-
Reports & White Papers
Supply Chain Analytics Survey Report
-
Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
