2024 Process & Performance Management Priorities and Challenges: Comparison by Organizational Size

Published On:
February 15, 2024
Authored By:
Members-Only Content:

APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2024.

This report explores trends in process and performance work by organizational size and reveals the top five priorities and challenges in process management and organizational performance management. It also explores potential changes in the process management discipline and how organizations utilize operational key performance indicators (KPIs).