
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
2025 Process & Performance Management Priorities and Challenges: Comparison by Revenue
In December of 2024, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2025.This report…
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At the close of 2024, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2025…
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Data and Measures|
2025 Process & Performance Management Priorities and Challenges: Comparison by FTEs
In December of 2024, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2025.This report…
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Infographics|
Most Common KPIs Across Organizations
APQC's 2025 operational KPIs survey reveals which Key Performance Indicators (KPIs) are most used in organizations. This infographic examines the top primary and secondary…
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Data and Measures|
2025 Operational KPI Priorities & Challenges: Comparison by FTEs
In December of 2024, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM)…
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Infographics|
2025 Top Challenges and Solutions: Project Management
Proper project management is crucial to ensuring that projects achieve success in a timely and organized fashion. Without careful management, an organization’s projects will…
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While the majority of organizations feel their process management teams have been effective, most still see room for improvement in the discipline.In December of 2024 APQC…
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In 2018, 2024, and again in 2025, APQC carried out survey research to better understand the common challenges and priorities associated with operational KPIs for process and…
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Infographics|
2025 Top Challenges and Solutions: Data and Measurement
As data and measurements become increasingly integral to the health of an organization, organizations are faced with the challenge of how to integrate this data into the…
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Data and Measures|
2025 Operational KPI Priorities & Challenges: Comparison by Revenue
In December of 2024, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM)…
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Collections|
2025 Operational KPI Priorities & Challenges
In December of 2024, APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM)…
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Data and Measures|
Finance Organization Key Benchmarks: Utility Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for utility…
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Data and Measures|
Finance Organization Key Benchmarks: Financial Services/Banking Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for financial…
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Data and Measures|
Finance Organization Key Benchmarks: Food and Beverage Manufacturers Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for food and…
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Data and Measures|
Finance Organization Key Benchmarks: Government/Military Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for government…