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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers
Enterprise Content and Collaboration in the Cloud: Survey Report
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Webinars & Videos
Exploring Excellence in Knowledge Management
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Presentation Slides
Exploring Excellence in Knowledge Management
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Articles
Improving Process Execution Through Knowledge Management at Amgen
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Articles
Simulation Modeling at the Port of Vancouver
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Articles
Standardizing and Optimizing the Opportunity-to-Order Process at Cherwell Software
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Presentation Slides
Designing a World Class Opportunity to Order Process
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Presentation Slides
Improving Process Execution & Lowering Risk through Knowledge Management
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Presentation Slides
Simulation for Process Improvement
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Articles
How Ohm Engineering Enabled Alignment and Standardization at a Municipal Utility
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Presentation Slides
Strike Team: A Case Study in Conscious Leadership
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Presentation Slides
Content and Collaboration in the Cloud: Community Call Slides
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Collections
Digital Transformation: Strategy to Tactics (Collection)
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Case Study
Excellence in Knowledge Management at Schlumberger
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Articles
How Teach for America Aligns Knowledge Management and Adult Learning
Featured Resources
Staff Selections
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Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
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Reports & White Papers
Future Skillsets of Procurement Professionals: Survey Report
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Reports & White Papers
Preparing for the Next Level of Financial Planning and Analysis
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Reports & White Papers
Engagement & The Employee Experience: Survey Report
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Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
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Articles
Drivers of Analytics Program Effectiveness
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Reports & White Papers
Reinventing Supplier Relationship Management (White Paper)
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Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Articles
Leveraging Emerging Tools and Technologies in Finance: Blockchain
