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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Achieving Excellence with Communities of Practice
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Articles
Six Core Capabilities for Resilence: Q&A
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Reports & White Papers
Virtual Collaboration: Rules of the Road
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Articles
Communities of Practice: Advice from KM Leaders
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Articles
My Favorite Tool In the Process Toolkit Panel Discussion
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Webinars & Videos
Simplify Process Management to Amplify Success
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Articles
Achieving Benchmarking Excellence at Boeing
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Articles
Redesigning Process Audits at Sterlite Technologies Ltd
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Articles
Building a Process Toolkit to Challenge the As-Is
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Webinars & Videos
Process Toolkit to Challenge the As-Is
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Webinars & Videos
Benchmarking: Two Tales of Success
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Webinars & Videos
Redesign Your Process Audits: Link with Strategy and Improve your Maturity
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Presentation Slides
Benchmarking: Two Tales of Success
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Presentation Slides
Process Toolkit to Challenge the As-Is
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Presentation Slides
Redesign Your Process Audits: Link with Strategy and Improve your Maturity
Featured Resources
Staff Selections
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Infographics
Benefits of O2C End-to-End Process Management
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Case Study
Elevating the Candidate Experience at Mercy Hospital Systems
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Case Study
Excellence in Knowledge Management at Capital Group - American Funds Service Group
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Reports & White Papers
Sourcing and Procurement Blueprint for Success
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Webinars & Videos
Tools for Re-Engineering Your Processes
