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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Achieving Excellence with Communities of Practice
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Articles
Communities of Practice: Advice from KM Leaders
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Webinars & Videos
An Interactive Conversation with 2020 Excellence in KM Recipients
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Presentation Slides
An Interactive Conversation with 2020 Excellence in KM Recipients
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Case Study
Focusing Knowledge Management on Business Results at Swagelok
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Infographics
What Makes SNC-Lavalin Excellent at KM?
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Case Study
Excellence in Knowledge Management at SNC-Lavalin
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Collections
KM Conversations: Engaging Employees in Virtual Collaboration
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Articles
Building Strong Communities at World Vision International
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Tools & Templates
Microsoft’s Community Culture Accelerators: Examples
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Articles
Using Culture Accelerators to Super Charge Communities at Microsoft
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Articles
Developing Personal Knowledge Management Skills at TechnipFMC
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Presentation Slides
Life After Love: What Happens After Communities of Practice Fail?
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Webinars & Videos
Life After Love: What Happens After Communities of Practice Fail?
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Presentation Slides
Use Culture Accelerators to Super Charge Communities
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
