How to Shift & Sustain Organizational Culture

Few things shape daily life in the workplace more than organizational culture, which comprises an organization’s values, belief systems, leadership styles, collective unspoken assumptions, stories, and rituals, as well as the organization’s character and orientation. Given its importance, culture can be a critical success factor—or a major roadblock—for a wide range of enterprise initiatives.

This APQC research collection focuses on the practical and tactical aspects of organizational culture, looking specifically at how organizations work to build, shift, or sustain their cultures. The research identifies key drivers of organizational culture, reviews some of the biggest cultural challenges that organizations commonly face, and provides examples of how leading organizations meet these challenges.