Three Lessons About Organizational Culture

Published On:
March 31, 2022
Authored By:
APQC
Public Content:
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This article presents three important lessons that our members helped us to learn about organizational culture:

  1. employees are keen observers of organizational culture,

  2. many organizations have an opportunity to build digital culture, and

  3. humans are at the center of organizational culture.

Each of these lessons includes insights from research participants, who tell the story of organizational culture in their own language.