Creating Clarity on Culture

Published On:
December 01, 2021
Authored By:
APQC
Members-Only Content:
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In November 2021, APQC hosted a roundtable conversation with some of its members to discuss challenges, tactics, and solutions for managing organizational culture. Through a conversation facilitated by Holly Lyke-Ho-Gland (Principal Research Lead, Process and Performance Management) and Elissa Tucker (Principal Research Lead, Human Capital Management), participants discussed topics that included:

  • the concept of organizational culture and how it differs from concepts like employee engagement or change management,
  • how to create or change organizational culture, and
  • the impact of trends like COVID-19 and the Great Resignation on organizational culture.

This article provides a summary of the roundtable’s main themes and examples from APQC’s research to illustrate the concepts that participants discussed.