Where Culture Goes Wrong

Published On:
June 30, 2021
Authored By:
APQC
Members-Only Content:
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This article reviews some of the common ways in which culture goes wrong in organizations. The scenarios speak to the importance of practices like change management, soft skills like communication, and more fundamentally, the importance of keeping a watchful eye on organizational culture. When culture gets off track, key initiatives lose momentum, employees become disengaged, and cross-functional collaboration comes to a standstill.