Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Sales Forecasting in Pharmaceuticals
Pharmaceutical companies have always faced unique challenges in forecasting due to high development costs, a complex regulatory environment, and shifting consumer trends…
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On an APQC webinar, APQC Executive Director Cindy Hubert facilitated an interactive panel on accelerating KM adoption and behavior change featuring four leaders from KM teams…
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On a webinar, APQC Principal Research Lead Lauren Trees facilitated a panel on advanced technologies featuring three leaders from KM teams recognized by APQC’s Excellence in…
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On an APQC webinar, APQC Senior Advisor Darcy Lemons facilitated a panel on communities featuring leaders from KM programs recognized by APQC’s Excellence in Knowledge…
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Next 90 Days Educators ‘Panel Discussion
There are still many uncertainties around COVID-19, ranging from its economic impact to how organizations build resiliency and plan for the future. As part of the Educators…
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Choosing the right quality methodologies is critical for organizations ability to mature their processes, think strategically, and grow their value. But how can organizations…
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For Alvaro Caamaño (Business Process Architect, Intel), setting up a business process management (BPM) framework is like building a house: Without the right foundations and a…
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After Converse County School District 1’s long-serving superintendent retired, it became clear that the organization lacked standardized and documented processes. As part of…
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In 2009, Prince George’s Public Schools needed to develop a comprehensive performance management system. As part of APQC’s 2020 PPM Online Summit – Educators’ Edition,…
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Developing a process thinking culture in an organization is never easy, but it can be especially challenging in educational institutions. Schools and universities face…
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Too often, counselors, social workers, and other support staff are burdened with excessive paperwork and administrivia that prevents them from focusing on what really matters…
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In partnership with Ernie Humphrey (CEO, Treasury Webinars), APQC launched its Delivering Treasury Success in the “Next Normal” study to understand what success looks like…
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In this article, you will learn how advanced KM programs are navigating the transition to Microsoft 365 along with key opportunities and challenges that accompany migration…
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Ruckus Networks, a wired and wireless networking equipment and software provider, is no stranger to disruption. But despite multiple acquisitions and technology migrations…
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The U.S. Army Engineer Research and Development Center (ERDC) is the research and development arm of the U.S. Army Corps of Engineers. As part of APQC’s 2020 KM Conversations…
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