Implementing Process Improvement at Converse County School District 1

Published On:
October 21, 2020
Authored By:
APQC
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After Converse County School District 1’s long-serving superintendent retired, it became clear that the organization lacked standardized and documented processes. As part of APQC’s 2020 PPM Online Summit – Educators’ Edition, Superintendent Paige Fenton-Hughes shared the district’s process management and improvement journey. She explained how the district set a baseline, built a process improvement plan, and established measures for tracking effectiveness. 

This is an overview of the session; click here for the recording or here for a copy of the presentation slides.