In partnership with Ernie Humphrey (CEO, Treasury Webinars), APQC launched its Delivering Treasury Success in the “Next Normal” study to understand what success looks like for treasury during the COVID-19 pandemic and what it may look like in the post-pandemic environment. Along with quantitative research, APQC interviewed a range of treasury professionals across industries about: the key drivers/success practices of treasury success in the next normal; how organizations are currently measuring treasury success and how success measures are, and should be, evolving; key skills needed to deliver treasury success in the ‘next normal;’ and success stories demonstrating treasury innovation and resilience. In August 2020, APQC spoke with Tony Vu, Treasurer of Miami-Dade County Public Schools. Vu shared how the team measures treasury success; how earlier preparations ensured a smooth transition into remote work during the pandemic; and how the team worked to mitigate fraud for a majority of its schools. Vu said that building a strong treasury team means knowing your people, cross-training them, and clearing space for more value-added work.