My mom drives an RV whenever she travels. I am convinced that one of the reasons for this is the sheer amount of things she packs for any trip. Her philosophy is pack for any possible situation. While it is endearing and has sometimes gotten us out of a bind, it can be overwhelming. I choose to…

In its Future of Jobs report, The World Economic Forum lists the ability to learn as one of the most in-demand skills today and predicts that employer demand for active learners will grow through 2022. In the spirit of life-long learning, I am sharing ten of my key learnings (in no particular order…

In 2018 process and performance management started going through a paradigm shift, due to the rapid-fire pace of change, the ever increasing need to improve cycle times, introduction of digitization as a business driver, and the emphasis on customer-centricity. Process and performance…

In a business environment driven by high customer expectations for speed and quality, increasing volatility and risk, and market interconnectedness, best-in-class sourcing and procurement is a significant competitive differentiator. But organizations are struggling to find skilled procurement…

Data visualization is a keen topic of interest for accounting and finance professionals who want to more effectively and clearly communicate their message to their stakeholders. According to a recent study to be released by APQC later this month on “Leading Practices for Financial and…

Smart leaders know that knowledge management has a positive influence on workforce morale and performance. When employees have easy access to documents, expertise, and one another they waste less time looking for information, collaborate more efficiently to solve problems, and are better able…

The business battles of this century will be won by harnessing the power of suppliers. Therefore, APQC has been focusing much of our research this year on how organizations can improve their relationships with key suppliers. Leading organizations recognize that the playing field of…

Benchmarking is the competitive edge that allows organizations to adapt, grow, and thrive through change. Benchmarking is the process of measuring key business metrics and practices and comparing them—within business areas or against a competitor, industry peers, or other companies around the…

You’ve seen the statistics. 30% of employees in the United States, and 16% of employees globally, are engaged at work. Clearly, corporate employee engagement programs are not working. But why? And, more importantly, how can they be improved? Why do so many employee engagement programs…

As we discussed in the last two blogs on digital technologies and people, speakers throughout APQC’s annual Process and Performance Management conference focused around themes of digital transformation, human engagement, and a process foundation—to deliver organizational value. In this blog…