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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Leading and Leveraging Process At Pacific Northwest National Laboratory
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Webinars & Videos
An Interactive Conversation with 2020 Excellence in KM Recipients
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Webinars & Videos
Process Toolkit to Challenge the As-Is
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Webinars & Videos
Transformation from Within: Our OpEx Journey
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Case Study
Excellence in Knowledge Management at Capital Group - American Funds Service Group
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Case Study
Developing an Enterprise Knowledge Management Strategy at the U.S. Pharmacopeia
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Case Study
A KM Strategy to Improve Content Management at Prudential Financial
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Case Study
Bridging the Divide for Rapid Technology Adoption at Ontario Teachers’ Pension Plan
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Webinars & Videos
Road to Discovery: U.S. Army Engineer Research and Development Center
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Webinars & Videos
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
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Case Study
Scenario Planning Example in Practice
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Case Study
Value Stream Mapping and End-To-End Process Improvement at Vanguard
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Webinars & Videos
Exploring Excellence in Knowledge Management
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
