Supporting and Engaging Content Roles in the Business at Prudential Financial

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August 20, 2021
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Prudential Financial is a financial services firm that provides individual and institutional investors with an array of financial products and services. Headquartered in Newark, New Jersey, Prudential is the largest life insurer in the United States. Prudential has more than 41,000 employees as of December 2020 and more than $1.66 trillion in assets under management as of March 2021.

APQC spoke with Allison Wilkins, Director of Knowledge Management, about how the knowledge management (KM) program supports content consumers and contributors across Prudential’s U.S. businesses.