Leading and Leveraging Process At Pacific Northwest National Laboratory

Published On:
February 22, 2021
Authored By:
Members-Only Content:

APQC interviewed Steven Slate, Senior Process Analyst, and Chris Yardley, Team Leader of Business and Process Analysis, about PNNL’s process management journey. 

Read this case study to learn:

  • How the process team’s business acumen enables efficiency and engagement
  • How the process team combines multiple methodologies to deliver customer-centric solutions
  • Why organizations should consider centralized funding for process work