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KM’s Exit Strategy: 3 Recommendations for Leading Your Organization Out of the Pandemic
While the entrance into the current state seemed abrupt, coming out of the pandemic appears to be at a slower pace. It is not too soon to begin thinking about “what’s next?” What will we do as we exit this period in our lives? What will be our strategy for keeping knowledge on top of mind…
The Best Knowledge Management Tools to Thrive During COVID-19
What are the best knowledge management tools to thrive during COVID-19? Collaboration platforms are the best-fit tools for our new normal of virtual work and fast-changing business needs. Collaboration platforms allow employees to share information, ask questions, and communicate with each other…
5 KM Best Practices to Fix Virtual Collaboration
As employees adjust to the “new normal” of more virtual work, many organizations are struggling to keep information flowing and replicate the teamwork that usually occurs in the office. Employees can collaborate without being together, but it doesn’t happen as naturally. It requires deliberate…
How KM Responds to the “New Normal"
In the last couple of weeks, the on-going theme I hear from APQC’s members, clients, and staff is “we are just trying to get back to normal”. While I don’t think anyone is feeling normal yet, I am seeing how quickly we are embracing the “new normal” that has been thrust upon us. And underlying all…
KM Training Helps Struggling Employees in the Era of Covid-19
We’re all feeling the impact of Covid-19 in our personal and professional lives—which are blending in unprecedented ways, as demonstrated by the frequent cameo appearances of children and pets in my video calls. Every organization faces its own challenges, but for most, the combination of a fast-…
How KM Can Help Organizations Cope with Covid-19 Disruption
Given the rapid pace of technology change, the growing frequency of mergers and acquisitions, and the introduction of new business models, we at APQC expected disruption to be a major theme for 2020. But like everyone else, we did not expect that a global pandemic would upend businesses around the…
How to Foster a KM Culture
Culture is a powerful driver of knowledge management. All KM approaches are social activities in one way or another. Clearly, approaches like communities of practice and lessons learned work best when people trust and value each other. Even when someone searches for and leverages KM content on…
How to Speed Up Knowledge Management Results
It takes time for all knowledge management (KM) programs to ramp up to the highest levels of performance, but there are ways to launch faster and speed up results. Whether your KM program is at the starting line or trying to catch up on the next lap, here’s how to move fast and go far. …
Where Smart KM Programs Invest Their Dollars for Digital
Digital has taken center stage inside organizations. Two out of three knowledge management professionals say their companies are currently undergoing some form of “digital transformation.” While these digital projects come in many flavors, most include at least some changes that touch KM systems…
KM Must Change to Survive
If you feel like your organization’s strategy, structure, processes, and technology are evolving faster than ever before, you’re not alone. Seismic shifts are the defining theme of the modern enterprise—and the swings and roundabouts just get bigger. The constant upheaval has implications for…