Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
During this session, Medtronic's supply chain underwent a radical transformation journey four years ago. The KM team developed an award-winning program to improve employee…
-
During this session, Habitat for Humanity International discussed how it has expanded its knowledge management function to support global staff, resulting in the development…
-
Hushan Autoparts Inc. is a leading manufacturer of aftermarket car door handles and has recently concentrated on developing its market share in parking cameras and sensors…
-
Investing in effective enterprise content management processes is crucial for organizations. APQC's research on successful content management programs shows how to formulate…
-
Ulteig is an employee-owned engineering consulting firm that offers a full range of engineering/design, program management, technical services, and field services across the…
-
MSI Reproductive Choices (MSI) is an international nongovernmental organization (INGO) that provides reproductive healthcare including contraception, safe abortion services,…
-
Robert Wood Johnson Foundation (RWJF) is America’s largest philanthropic foundation dedicated solely to health. Based in Princeton, N.J., it funds a wide array of research…
-
How can a development bank leverage knowledge management to make positive change in people’s lives? Dr. Susann Roth, Chief of Knowledge Management at the Asian Development…
-
Given the reality of cybercrime and the threats that it poses to all organizations, cybersecurity has become an extremely important part of supplier risk management and…
-
Articles|
Keep BPM Visible to Senior Leaders
Research consistently proves that increased leadership involvement results in greater change and buy-in for improvement initiatives. BPM needs executive-level sponsorship to…
-
Organizations are seeking new and better ways to drive innovation, and many are looking to knowledge management (KM) for support. This article outlines ways to connect KM and…
-
Teach for America (TFA) is a nonprofit organization that works in partnership with 50 urban and rural communities across the United States to expand educational opportunity…
-
The COVID-19 pandemic was marked by wide-ranging supply chain shortages for medical equipment, ranging from PPE and gloves to respirators and other critical products. It also…
-
AARP is the nation’s largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. In November 2020, the…
-
Highmark Health is a nonprofit health organization with headquarters in Pittsburgh, Pennsylvania. As a “blended health organization,” Highmark Health includes both payers and…