Effectively Deploying the Balanced Scorecard

Published On:
February 9, 2009
Authored By:
APQC
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Balanced scorecard implementations require strong communication, clear links from measures to strategic objectives, and defined accountability in order for the scorecard to deliver performance results. This article explains how organizations can create a balanced and understandable scorecard, featuring case examples from best-practice organizations Nova Scotia Power, Scripps Health, and Principal Financial Group.